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Shipping, Returns & Refunds

**HOLIDAY NOTICE**: Our shipping times may be delayed as we experience increased order volumes (thank you!). While we typically ship your order within three business days of receiving it, in some cases this may be up to eight business days. If you just can't wait and need your order expedited- please include a note in your order or email us and we'll do our best to get it packed and in the mail on the next business day or two. Please be considerate and note that we may not always be able to accommodate your request (we’re a small team and everything ships straight from the jam shop on Orcas). Our 2023 deadline for Xmas delivery (according to the USPS and Fedex) is December 17th (December 15th for shipping to Hawaii), however we recommend ordering early to ensure you receive your packages in time. 

Thank you for your order with Girl Meets Dirt!

When you place your order, you will receive an order confirmation email, when we are shipping your order, you will receive an additional shipping notification with tracking details. Please check your spam/junk folders for this email if necessary. Tracking details may take a day or two to update in the shipping provider's system. 

We ship with FedEx and USPS. Please note, we are a small team on an island in the Pacific Northwest- all our packages take a ferry boat ride on their way to get to you! We will work diligently to get on its way to you within 2-3 business days of order. Please let us know if you are in urgent need of your package by e-mailing info@girlmeetsdirt.com and we will do our best to accommodate. We also offer express shipping through USPS for the price the carrier charges- you can select this option at checkout.


Want to skip the shop, order online and pickup at our shop in Eastsound? Choose "local pickup" at checkout to remove your shipping charges. Then email us to let us know when you’ll swing by to pick it up.
 
All sales on our website are final, and we cannot accept returns or exchanges on any items. Refunds may be extended for damaged product. If you're unhappy, please let us know by emailing us at info@girlmeetsdirt.com and we'll do what we can to accommodate you!

We are thrilled you will soon be enjoying our Heritage Preserves in your own home. Cheers!